“With some of the bigger providers, there’s no partner we could turn to for help with specific problems. But with CS3, they know our data and business model so well that they almost understand our needs better than we do.”
Joanna Reynolds, Controller
ZEVAC, formerly known as TPE Midstream, is a pioneering midstream natural gas company that specializes in providing safe, reliable, and cost-effective alternatives to natural gas venting and flaring. Their innovative approach allows natural gas pipelines to operate in more environmentally conscious ways. In 2022, the company rebranded to ZEVAC, aligning itself more closely with the brand recognition of its flagship product. ZEVAC, which stands for Zero Emission Vacuum and Compressor, is a cutting-edge technology that moves gas or liquids through pressurized systems using cross compression. This allows emissions that would otherwise be ejected into the atmosphere during pipeline repairs to be captured and transferred to another pipeline or containment, ensuring zero emissions repairs.
As a rapidly growing company, ZEVAC recognized the need for a more robust solution for perpetual inventory and accounting. Initially, they managed inventory with Excel spreadsheets and handled accounting with QuickBooks. While these tools were sufficient for smaller operations, ZEVAC’s growth demanded a more comprehensive solution.
“There were no accounting controls, no bill of materials, no production orders,” said Joanna Reynolds, Controller for ZEVAC. “A full ERP system was really #1 on the to-do list.” After an exploratory period, ZEVAC determined that Acumatica was the best option to meet their needs, and CS3 Technology was the ideal partner for smooth implementation and ongoing support. Thus, the teams embarked on their journey together.
ZEVAC opted for a staged implementation, allowing them to focus on individual modules to ensure a smooth transition. Joanna noted that this approach was particularly beneficial since most of the team had only used QuickBooks. The staggered focus allowed them to become familiar with Acumatica before fully going live.
Despite some growing pains, one constant source of support was their team at CS3 Technology.
“I swear, Troy Vars has the patience of a saint,” Joanna remarked. “When you’re coming from a team that’s only worked in QuickBooks, things can seem unintuitive. But he and Cristi Womack both took the time to explain not just the ‘how’ but also the ‘why’.” The consultants at CS3 are experts in their fields, with real-life professional experience, giving them the insight and know-how necessary to understand and teach. “With some of the bigger providers, there’s no partner we could turn to for help with specific problems. But with CS3, they know our data and business model so well that they almost understand our needs better than we do.”
This sentiment perfectly encapsulates CS3’s approach to software implementation and continued support. Life is simply easier when the same team that guides you through implementation also serves as your support team for the life of your subscription. A team that speaks the same language as the customers they serve, and implementations tailored to specific needs, are some of the best ways CS3 builds rapport and achieves its goal of being a true business partner, not just a provider.
ZEVAC’s journey with CS3 Technology and Acumatica highlights the transformative power of the right partnership. From overcoming initial challenges to achieving seamless operations, ZEVAC’s success story is a testament to CS3’s expertise, dedication, and personalized support. If you’re looking to elevate your business with a robust ERP solution, consider CS3 Technology as your trusted Acumatica provider. Let us help you navigate your path to success with the same commitment and excellence that has empowered ZEVAC. Contact us today to start your journey with CS3 Technology.
Impact of Relationship with CS3: