For many businesses, QuickBooks works—until it doesn’t. At first, it’s a solid tool for managing finances and operations. But as a company grows, its limitations become apparent somewhat quickly.
ProFillment experienced this firsthand. As a leader in procurement, installation, and logistics for the hospitality and healthcare industries, their business was expanding fast, but their software was not keeping up.
❌ Inventory was inaccurate—leading to delays and frustrated customers.
❌ Order processing was clunky—costing time and creating bottlenecks.
❌ System errors were constant—slowing everything down.
And because their system did not integrate with their warehouse or shipping software, things only got more frustrating. They needed a smarter, scalable solution—and that is where CS3 Technology came in.
ProFillment partnered with CS3 Technology to review and implement Acumatica, a flexible, cloud-based ERP that could grow with them—instead of holding them back.
Their goals?
✅ Eliminate system crashes
✅ Get real-time inventory accuracy
✅ Streamline operations from sales to fulfillment
Switching ERP systems is never just about installing new software—it is about getting it right for how you do business.
One of the biggest challenges ProFillment faced was warehouse management. Acumatica needed to integrate seamlessly with their website and shipping software so that orders could flow through effortlessly.
During implementation, the CS3 team uncovered a critical issue—ProFillment’s warehouse layout was incorrectly mapped in Acumatica and pushing forward with the wrong setup would have only led to more problems.
So instead of forcing a quick fix, CS3 took the time to adjust the system, aligning everything to fit ProFillment’s actual operations. That extra effort paid off—everything worked exactly as desired once the system went live.
When one of ProFillment’s key customers wanted to implement EDI (Electronic Data Interchange) to streamline ordering, CS3 stepped in to make it happen.
They worked closely with ProFillment, the customer, and their EDI partner to create an integration that:
✅ Automated purchase order creation inside ProFillment’s system
✅ Ensured invoices flowed directly between ProFillment and the customer
Later, when that customer switched to a new ERP system, everything had to be rebuilt. But instead of starting from scratch, CS3 leveraged the work they had already done—quickly reconnecting the two systems without disruption.
For ProFillment, CS3 is not just a vendor—they’re a trusted partner who helps keep their business running smoothly, no matter what changes come their way.
Since making the switch to Acumatica, ProFillment has seen huge improvements:
✔ No more system crashes or inventory headaches – everything just works.
✔ Real-time inventory tracking – no more surprises or lost sales due to stock issues.
✔ Seamless order processing – online sales flow straight into fulfillment.
✔ Fewer manual tasks – employees spend less time fixing problems and more time growing the business.
With Acumatica now fully connected to their website and shipping system, orders move smoothly from start to finish. The result? Faster deliveries, happier customers, and a more efficient team.
As ProFillment keeps growing, CS3 finds new ways to help them work smarter. Here are just a few ways CS3 and ProFillment have worked together to build a more seamless operational flow:
✅ Smarter Workflows – Built a custom workflow that keeps the business focused on active projects, with automatic notifications and task assignments.
✅ Faster Proposal and Order Entry – Automated batch order creation, making it easier to process large volumes of sales and shipping transactions.
✅ Real-Time Job Profitability – Integrated payroll costs through time tracking with Acumatica’s Project Accounting module for more precise financial insights.
✅ Better Freight Scheduling – Connected Acumatica with an LTL TMS (Less Than Truckload Transport Management System) solution to help schedule trucks and compare rates for the best shipping options.
✅ More Accurate Inventory Planning – Implemented a demand-driven replenishment (DRP) system to forecast inventory needs, cut costs, and free up warehouse space.
✅ Seamless Job Start Date Adjustments – Built a fast, efficient way to update sales orders when job start-dates shift—so inventory planning adapts instantly.
With CS3’s expertise and Acumatica’s flexibility, ProFillment now has the systems, processes, and support to scale without the fear of growing pains.
With Acumatica in place—and CS3 in their corner—ProFillment is ready for the future. They now have:
🚀 The visibility to make smarter decisions
🚀 The automation to work more efficiently
🚀 The flexibility to scale without IT headaches
You don’t have to keep struggling if your business is dealing with frequent system crashes, inventory headaches, or disjointed workflows.
💡 Schedule a free ERP readiness assessment with CS3 Technology today and see how Acumatica can help you work smarter and scale with confidence.
