Client Service Center
by: John Burke
The November program meeting for the Tulsa Area Human Resources Association (TAHRA) featured guest speaker Tracy Spears.
Tracy is the CEO of Exceptional Leaders Lab, co-author of best selling book, "What Exceptional Leaders
Know", member of the National Speakers' Association and Vice President for Transworld Systems.
Tracy presented a fun, insightful workshop that identifies different personality temperaments and interaction styles. This program examined what motivates individuals based on their core needs and strengths, which are essential in building an effective team and better relationships.
At this program I learned simple strategies in understanding the differences in personality temperament; how to identify interactive styles and individual needs, strengths and motivators; how to listen for intent and meaning behind the message; and how to build a cohesive and productive team.
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