Client Service Center
The selection of a new system is a monumental task for any organization. Careful attention to meeting the needs of multiple departments and disciplines is often necessary. But once the selection is made, is the same attention paid to implementing the system? Often, those who are required to use the new system do not connect with the vision the selection committee drove from during the search. The implementation can unfortunately become an exercise in frustration as the implementation competes with the day-to-day job functions of those who must learn, setup and test each of the modules prior to a fearful go-live exercise.
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