Client Service Center

June Employee of the Month: Jim Scheithauer
Published on by Gary Crouch in Blog Posts, CS3 Technology

 

Exhibit Professionalism at All Times: Conduct every action and communication with absolute professionalism. Bring a sense of calmness and assurance during times of stress for your client. Continuously work on improving your skills and knowledge. Maintain an impeccable character.

In June, Jim Scheithauer showed us, and his customers how it is done. Not only does he tackle the toughest of implementations, but he does it with professionalism and confidence the obstacles will be tackled. Not only did he take Monarch Health live in June (4000 employees in 30 companies) but also Cain Watters and juggled other projects all at the same time. Alyssa Janowski from Cain Watters, a large CPA firm in Dallas, was so grateful she sent us a few words of thanks:

“The only purpose of this note is to say that Jim has been an amazing, supportive, and invaluable partner in our transition to HRMS. Through the good, bad, and ugly, he has maintained professionalism, friendliness, willingness to help at the drop of a hat, and ability to reassure his client that any issue we were having was fixable. He has demonstrated time and time again that he can think outside the box and pull from his past experiences to make anything work as our company needs it to.

Jim was our saving grace through a project that got frustrating at times. I admit that I have very high expectations of our partners and don’t take kindly when those expectations aren’t met, but Jim not only met, but also exceeded my expectations without fail from start to go-live and beyond.

While I’m confident you were already aware of Jim’s value to your clients, just wanted to let you know how pleased I and other project participants on the CWA side have been with his support.”

Ms. Janowski had no idea hers was not Jim’s total focus.

Thank you, Jim, for your PROFESSIONALISM and CHARACTER, and for caring for your customers. You make us ALL look great!!!

(877) 496-1600

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