This Just In ...Important News for Sage ERP MAS 90 and 200 related to Version 4.40
Hot Fix to Accounts Receivable Period End Processing
Please be aware that Sage has resolved an issue in the Accounts Receivable module that might be experienced by a specific group of Sage ERP MAS 90 and 200 4.40 and Extended Enterprise Suite 1.4 customers when performing period end processing.
For customers who have a mix of open items and balance forward types of customers within a single company code, after period end processing is performed, the open item transactions can be missing or incorrectly combined in the AR_Transaction Payment History file. If this occurs, the AR Trial Balance with all transaction details run as of 12/31/2999 will be out of balance.
Details on how to discern whether a company has experienced this issue are included in Knowledgebase Entry 524615
. The KB entry also includes steps to recover in the event a customer has already performed period end.
Customers who have this mix of open items and balance forward customers in a single company code, should install the fix provided in Support Tip AR4041-T
(for version 18.104.22.168) or AR4042-T (for version 22.214.171.124) prior to performing period end. If you are experiencing the symptom described above and Accounts Receivable period end processing has already been performed please call Sage Customer Support.
Please note that single company codes that contain ONLY balance forward customers or ONLY open item customers are NOT affected by this issue.