Abra v7.x issue - resolved!
Tuesday, March 16, 2010
Abra v7.x Problem: A Zero Net Check for a "Tax Only Not in Check" earning is processed. This creates Tax "Arrears" records that do not go away even when the check is voided.
The best way to prevent this from happening in the future is to heed the "WARNING - EMPLOYEE HAS STATUS OF INACTIVE" alerts in the Gross to Net Summary report. You should be running every payroll and check to see what earnings are being "paid" and then prevent the zero net checks from processing. Unfortunately, if the employee still has an Active payroll status this message will not occur - the only thing to do then is watch for zero net checks on the Gross to Net Summary report. If you catch a zero check before going to final, all you need to do is inactivate the earning and then reprocess the trial.
If however, the zero net check is processed and you void it, you will have to go one-step further and edit out the arrears amounts. You should be able do this without calling for assistance, unless you do not have access to "Edit Payroll History". Go to Payroll/Actions/Edit Payroll History. Select the correct employee. Choose to "Complete" the Tax History from the list. On the next screen, enter the check date for the payment that was voided (caused the arrears.)This will take you to the list of taxes. Detail (click the plus sign next to the tax or the More button at the bottom) each tax and from here you can edit out the arrears amounts.
Please make note on this, if you start the edits in a tax that did not calculate the arrears amount then the field is grayed out and inaccessible. If you then use the next button to scroll to the other taxes, the arrears amount will be inaccessible in all other taxes also. However, if you start in a tax that has an amount in arrears, the field will be accessible on all taxes with arrears. You then will be able to scroll with the next button and the arrears field will be accessible for edit in all subsequent taxes.
As always, we are available to help you if necessary. Please do not hesitate to call.