Consider this. It is Monday morning. You get to the office early, ready to start the day. As soon as you sit down at your desk, the phone rings. Mary calls in to say she is going to be out sick today...
Customers expect to be billed for expenses, but be sure to do it carefully. For travel, always seek the most cost effective alternative. For meals, eat as you would at home. Share cabs if possible, an..
Patti Pruitt, Financial Equipment Co., Inc. (applause, applause, applause, applause Here is what was submitted with Patti's nomination: Financial Equipment Company recently impl..
Backups can save your business, but only if they work right. Sometimes, they don’t. Here are a few problems that we have seen lately: •SQL server database backup systems were failing every night and w..
Know to whom you are speaking, but do not talk up or down to anyone. Never assume you are alone when on the phone or when talking with associates. When you document anything, assume there will be an e..
David Garrison with Eureka Water Company (applause, applause, applause, applause) Here is what was submitted with David’s nomination: Customer value is the basis for all busines..
DeWayne Goodman with Love Bottling (applause, applause, applause, applause) Here is what was submitted with DeWayne’s nomination: We’ve all met the manager that takes credit for..
This includes turning in time and expense forms on a regular basis without prompting from your manager. This also includes any follow-up required by or for a customer. No one likes to do theses tasks,..
Always pass credit to those who deserve it and never take credit falsely. Know all the players and make them look good to their superiors. Make the managers look good to their employees. Be sure to ge..
As you may have heard, Sage is changing the names of many of its ERP software products in an effort to align US branding with the European division, and to create a more consistent brand experience fo..
While you must, without a question, know and understand the politics of the customer's situation, stay clear of getting involved. Do not get drawn in and choose a side. Be sure to get your nomination..
Congratulations to Anthony Arington, Citizen Potawatomi Nation
(applause, applause, applause, applause) Here is what was submitted with Anthony's nomination: While Anthony does not usually interfac..
Publicly recognize the contributions & successes of the customer & the customer’s employees. Encourage them to think on their own & contribute. Be sure to get your nominations in for this ..
Bill Turner, Human Resources Director, Valir Health
(applause, applause, applause, applause) Here is what was submitted with Bill’s nomination: I have worked with Bill Turner ..
Customers often need a little help recognizing success. If you have defined success in the customers' terms, the recognition will be a little easier. Always make sure acknowledgment is communicated up..
Conduct every action & communication with absolute professionalism. Avoid emotions & displays of anger. Constantly try to improve your skills even though most people would believe that you hav..
Our “18 Essential Behaviors” recognition program is off to a great start! The first behavior “Be Authentic” brought in several great nominations for our executive team to consider. Nominations include..
In following with the past years, once again we are donating to the Toys for Tots program on behalf of our clients...
Middletown, NJ – Progressive Media Group’s Bob Scott’s Insights ( www.BobScottsInsights.com (http://www.bobscottsinsights.com/)) has selected CS3 Technology as a winner of its 2011 VAR Stars award. On..
The Technology Pacesetter list is a who's who in our industry.
Read the full article here (http://cs3technology.com/pressreleases/2011Pacesetter.pdf)...